Effective Date: 01/11/2024
Introduction
Plexus (FZC) and its brand Masaakin (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when interacting with our websites, applications, and other services (collectively referred to as “Services”). By using our Services, you agree to the practices outlined in this policy.
Personal Data We Collect
We collect various types of personal data based on your interactions with our Services, including:
• Identity Data: Includes your name, username, and profile picture.
• Contact Data: Includes your email address, physical address, and phone number.
• Location Data: Includes your approximate location to tailor Services, such as property searches, to your needs.
• Listing Data: Includes details about properties you list on our platform, such as location, price, and other relevant information.
• Payment Data: Includes partial credit card details to facilitate transactions.
• Communication Data: Includes messages, inquiries, or other forms of communication you have with us.
• Technical Data: Includes your IP address, browser type, and operating system to enhance our Services.
• Behavioural Data: This includes your activities on our platform, such as visiting pages and clicking links.
How We Use Your Personal Data
We use your personal data for various purposes, including but not limited to:
- Service Provision and Improvement: To create and manage your account, facilitate property transactions, and enhance user experience.
- Communication: To respond to inquiries, send notifications, and provide updates about our Services.
- Marketing: To send promotional materials and special offers, subject to your consent.
- Analytics: To analyze user behaviour and preferences to improve our Services.
- Security and Fraud Prevention: To protect our platform and users from unauthorized access, fraud, and other security threats.
How We Share Your Personal Data
Your personal data may be shared with:
• Other Users: Property listing information may be shared with other users to facilitate transactions.
• Service Providers: Third-party providers, such as payment processors, IT services, and marketing agencies, may access data to help operate our platform.
• Affiliates: Data may be shared with our affiliates as part of our business operations.
• Legal Authorities: We may disclose data to comply with legal obligations or protect our rights and interests.
• Business Transfers: In cases of mergers, acquisitions, or asset sales, your data may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We regularly review our data retention practices to ensure compliance with applicable laws.
Your Rights
You have certain rights regarding your personal data, including:
• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data under specific circumstances.
• Objection: Object to the processing of your data for certain purposes, such as direct marketing.
• Data Portability: Request a machine-readable copy of your data.
To exercise these rights, please contact us at [insert contact details].
Complaints
If you believe your data privacy rights have been violated, you can file a complaint with the relevant data protection authority or contact us directly at [insert contact details].
Policy for Minors
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. Any such data will be deleted upon request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated by posting the updated policy on our website. Continued use of the Services after any changes indicates your acceptance of the updated policy.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Plexus (FZC) – Masaakin
Sharjah – UAE
info@masaakin.com
+971561440166